FAQ

Q: Are the collars safe for pets?
A: Yes. Our collars use safe PU leather and secure magnetic buckles. Please supervise your pet while wearing.

Q: How long is shipping?
A: Shipping time depends on your country, usually 7–15 business days.

Q: Can I customize the collar?
A: Yes, we support custom crystal decorations for your pet collar.

Q: What if my item arrives damaged?
A: Please contact us with photos, we will solve the problem for you.